Hingoli Hub - Your Local Marketplace. Learn how we protect your privacy.
Hingoli Hub ("we," "our," or "us") operates the Hingoli Hub mobile application and website (hellohingoli.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Hingoli Hub, you agree to the collection and use of information in accordance with this policy.
We collect information you provide directly to us, including:
We use the collected information to:
Secure Payment Processing: All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your complete credit/debit card details or UPI credentials on our servers. Razorpay handles all sensitive payment information securely.
In-App Voice Calls: We use ZEGO Cloud technology to enable secure in-app voice calling between buyers and sellers. This allows users to communicate directly without sharing personal phone numbers.
Call Data: Voice calls are encrypted end-to-end. Hingoli Hub does not record or store voice call content. ZEGO Cloud processes call data solely to facilitate the connection and ensure call quality.
We do not sell, trade, or rent your personal information. We may share information:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
You have the right to:
We use the following third-party services to provide and improve our platform:
These service providers have their own privacy policies governing their use of your data. We encourage you to review their privacy policies.
Hingoli Hub is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
The Hingoli Hub mobile app requests the following permissions:
You can manage these permissions in your device settings at any time.
Your Right to Delete Data: You can request deletion of your account and all associated personal data at any time.
How to Delete Your Data:
What Gets Deleted: Your profile information, listings, messages, order history, and all associated data will be permanently removed from our systems.
Data Retention: Some data may be retained for legal compliance, fraud prevention, or legitimate business purposes as required by law.
In compliance with Google Play's Data Safety requirements:
| Data Type | Collected | Purpose | Shared |
|---|---|---|---|
| Phone Number | Yes | Account creation, login, communication | With sellers (for orders) |
| Name | Yes | Profile display, order processing | With sellers (for orders) |
| Location (City) | Yes | Show local services, delivery | No |
| Photos | Yes (optional) | Listings, profile picture | Publicly visible |
| Payment Info | No (Razorpay handles) | Transaction processing | Razorpay only |
| Messages | Yes | In-app communication | Between chat participants |
| Voice Calls | No (ZEGO Cloud) | Buyer-seller communication | Not stored or shared |
Data Encryption: All data is encrypted in transit using SSL/TLS. Sensitive data is encrypted at rest.
Data Deletion: Users can request account and data deletion as described above.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Hingoli Hub
Hingoli, Maharashtra, India
Email: support@hellohingoli.com
Website: hellohingoli.com
Last updated: January 3, 2026